NDT Inspection Management ERP in Saint John — Certification, Calibration and Work Orders in One System
Atlantis NDT ERP is inspection-management software for NDT service companies, inspection contractors and QA departments operating in Saint John, Canada. It replaces the spreadsheet stack most inspection businesses run on: technician certification currency, equipment calibration control, inspection scheduling, multi-crew work orders, client asset registers, job costing and audit-ready document retention — on one fully customized platform with 30+ business apps behind it.
The Saint John market this is configured for
Saint John hosts the Irving Oil Refinery, Canada's largest oil refinery at roughly 320,000 barrels per day, alongside the Canaport LNG import terminal and Irving Pulp & Paper's mill, making it one of Atlantic Canada's most concentrated heavy-industrial waterfronts. The refinery's crude and vacuum distillation units, cryogenic LNG tanks, and decades-old process piping demand continuous thickness monitoring and FFS-per-API-579 assessment to satisfy both Irving's internal risk management and Canadian regulatory expectations for major hazard facilities. 3D digital twins let Irving Oil's inspection teams overlay UT/PAUT and RBI data directly onto refinery unit and LNG tank geometry, turning routine turnaround planning into a data-driven exercise rather than a paper-based one. With Saint John's refinery running continuously for over a century, digital asset records are becoming essential to managing the site's long-term integrity as units age further.
Industries served from Saint John
- Oil refining
- LNG import & storage
- Pulp & paper processing
- Bulk liquid storage
- Marine terminal
Modules inspection companies actually switch for
- Certification tracking — SNT-TC-1A / ISO 9712 / NAS 410 currency with computed status, 90-day expiry warning tasks, email alerts and blocked double-booking.
- Calibration management — instrument, block and probe calibration intervals with ISO 17025 traceability chains.
- Work order management — multi-crew, multi-site dispatch with mobile offline field capture.
- Document control — procedures, written practices and technique sheets under ISO 9001 revision control.
- Asset management — NDT equipment by serial number with issue, return, calibration and maintenance history.
Integrations
Atlantis ERP has an open REST API, so it connects to SAP, Maximo, NetSuite or any other system that accepts API connections; each integration is scoped with you during implementation.
Frequently Asked Questions
Does Atlantis NDT ERP suit an inspection company based in Saint John?
Yes. The platform ships pre-configured for inspection and testing businesses — ASNT SNT-TC-1A and ISO 9712 certification tracking with expiry warnings and blocked double-booking, equipment calibration due-date control, work-order routing across multiple crews and sites, and client-ready reporting. Regional settings, currencies, tax treatment and language for Canada are configured during onboarding rather than sold as an add-on module.
How long does implementation take for a mid-size Saint John inspection contractor?
A typical 20–60 technician inspection business goes live in 6–10 weeks: week 1–2 discovery and data migration mapping, week 3–5 configuration of certification, calibration and work-order modules, week 6–7 pilot with one crew and one client contract, week 8–10 rollout and training. Historic certification records, calibration certificates and client/asset registers are migrated from spreadsheets or the incumbent system as part of the implementation.
Can it replace the spreadsheets we use for technician certification and equipment calibration?
That is the most common reason inspection companies adopt it. Every technician's method-level qualification, vision-exam date, practical and general exam records and on-the-job hours sit against a written practice, and each certificate carries a computed status, with 90-day expiry warning tasks, email alerts, timesheet warnings and blocked double-booking. Equipment calibration is tracked the same way — due dates on every flaw detector, thickness gauge and reference block raise warnings before they lapse. That removes the two failure modes that most often cost inspection firms a client audit.
See it on your own workflow
Free 30-minute walkthrough using your actual job types, certification matrix and client reporting formats. Affordable, accessible, fully customizable — request a demo and tailored quote.
Related: Atlantis NDT ERP · NDT inspection software · inspection management software · Digital Twin in Saint John · NDT reporting software.
Built for any business that runs on operations
Most companies do not fail at their craft. They lose time, margin and goodwill in the gaps between the tools they use to run the place — a quoting spreadsheet that does not talk to the job sheet, a job sheet that does not reach accounts, and a compliance folder nobody can search when a client asks. Atlantis closes those gaps by putting the whole operation on one platform, so information is entered once and everything downstream stays in step.
What you can run on it
- Sales and CRM — leads, quotes, follow-ups and the pipeline that tells you what next month looks like.
- Projects and job costing — plan the work, track the hours and materials against it, and see the margin while the job is still live rather than at final account.
- Field and service teams — dispatch, schedules, mobile capture that works with no signal, and sign-off from site.
- Inventory and purchasing — stock, suppliers, reorder points and goods receipt, joined to the jobs that consume them.
- People — records, qualifications and licences with renewal reminders, timesheets, leave and payroll.
- Quality and documents — procedures and forms under revision control, with the audit trail an inspection or accreditation body actually asks for.
- Accounts — invoicing, expenses, multi-currency and the reporting your accountant stops chasing you for.
Affordable, accessible, fully customizable — and we mean each word
Affordable because the whole suite is included rather than sold to you a module at a time, and because implementation is done by people who have run operations rather than by a chain of subcontractors. Accessible because it runs in a browser and on a phone, works for a small team on day one, and does not need a specialist on staff to keep it alive. Fully customizable because your process is the thing that makes you competitive — the software should bend to it, not the other way round.
Industries we configure for
Service businesses and contractors, manufacturing and fabrication, trading and distribution, laboratories and testing houses, engineering consultancies, construction and facilities, and asset owners across energy, marine, aerospace and infrastructure. Inspection and testing is where we started, and it remains the sector we go deepest in — but the platform underneath is general-purpose, and most of what it does has nothing to do with inspection at all.
What happens when you get in touch
A short conversation, not a sales sequence. We ask how the business runs today and where it hurts, show you the platform doing that work, and send a written quote shaped to your region, your team size and the scope you actually need. No obligation, nothing to install first, and no pressure to decide on the call. Reach out and tell us what you are trying to fix.
Related: business management platform · inspection management software · choosing the right category of software · modules · by industry · asset integrity platform. Book a free consultation.
Saint John carries the heaviest fixed-equipment inspection load in Atlantic Canada. The Irving Oil refinery processes more than 320,000 barrels a day, Canada's largest, with most product moving to the US Northeast through Irving's Canaport crude terminal. An NDT ERP serving this market has to carry the evidence those operators audit against — New Brunswick Boiler and Pressure Vessel Act administered by Technical Inspection Services (TIS), CRN design.
Repsol's Saint John LNG, the former Canaport regasification terminal on the Bay of Fundy, has a nominal 1.2 Bcf/d send-out and is again under discussion for conversion to export. Irving Pulp & Paper's Reversing Falls kraft mill runs about 335,000 tonnes a year of NBSK. NB Power's 1,050 MW oil-fired Coleson Cove station sits at Lorneville on the western city boundary, and the 660 MW net Point Lepreau CANDU-6, Atlantic Canada's only reactor, is 40 km southwest. Operators including Irving Oil Refinery, Saint John LNG (Repsol, formerly Canaport LNG), Irving Pulp & Paper, Reversing Falls set the pre-qualification bar their contractors inherit. The system of record for that evidence is the ERP, not a spreadsheet a technician maintains between jobs.
Source: Per-city industrial and compliance research file; ASNT SNT-TC-1A employer certification framework
| Factor | What applies | Why it matters |
|---|---|---|
| Sectors served | Petroleum refining, LNG regasification and marine terminals, Pulp and paper, Thermal and nuclear power generation, Port and marine logistics | Sets which methods, report formats and codes the system must handle |
| Codes audited against | New Brunswick Boiler and Pressure Vessel Act administered by Technical Inspection Services (TIS), CRN design registration through ACI Central Inc. (ACIC), CSA B51 boiler, pressure vessel and pressure piping code, API 510, API 570 and API 653 across the refinery, Canaport tankage and LNG terminal piping, CNSC licence conditions with CSA N285.4 periodic inspection of CANDU components at Point Lepreau, CAN/CGSB-48.9712 NDT personnel certification under the NRCan scheme | Each demands retrievable evidence, not a claim of compliance |
| What must be retrievable on demand | Technician certification currency · equipment calibration status · the report against the asset that generated it | These three are what an auditor asks for first |
| Deployment | Cloud or on-premise · configured to the codes above · offline field capture | Field crews lose connectivity; the record cannot depend on it |
What must an NDT ERP track for inspection firms in Saint John?
Evidence against New Brunswick Boiler and Pressure Vessel Act administered by Technical Inspection Services (TIS), CRN design registration through ACI Central Inc. (ACIC), CSA B51 boiler, pressure vessel and pressure piping code, API 510, API 570 and API 653 across the refinery, Canaport tankage and LNG terminal piping, CNSC licence conditions with CSA N285.4 periodic inspection of CANDU components at Point Lepreau. That means each technician's certification currency by method and level, each instrument's calibration status on the day it was used, and every inspection report bound to the asset and the job that produced it. An auditor asks for those three before anything else.
Can an inspection company in Saint John run this alongside its existing accounting?
Yes. The ERP owns operations — jobs, technicians, equipment, reports — and pushes finished invoices to the accounting system, which keeps the chart of accounts, tax and reconciliation. For US firms that usually means QuickBooks; the split is documented in the QuickBooks integration guide rather than forcing a migration nobody asked for.
Does it work offline for field crews in Saint John?
Yes. Field capture runs offline and syncs when the device reconnects, because turnaround decks, tank interiors and remote sites have no usable signal and a record that depends on connectivity is a record that gets rewritten from memory hours later. Offline capture is the difference between a contemporaneous record and a reconstruction.
How long does implementation take for a firm in Saint John?
The configuration follows the codes and workflows above rather than a fixed template, so the timeline is set by how much existing data has to be migrated and cleaned — certification records and calibration history are the two that consume the time. Firms usually run the first job cycle in parallel before cutting over.
What happens to inspection records if a technician leaves?
They stay with the asset and the job, which is the point. Employer-based certification ends when the holder leaves, but the reports they signed remain part of the asset's inspection history and are still auditable. A system that stores records per technician rather than per asset loses that history on every departure.
Related: the NDT ERP overview, personnel certification tracking, equipment calibration tracking, QuickBooks integration and the RFP requirements checklist. Firms preparing for an audit should also read the NDT programme gap assessment.
NDT software in Saint John: refinery, LNG and nuclear work on the Bay of Fundy
Saint John is the heaviest industrial city in Atlantic Canada, and its NDT market reflects that. The Irving Oil refinery on the city's east side is Canada's largest refinery, and its turnarounds bring in inspection crews from across the Maritimes, Quebec, Ontario and Alberta. Nearby are the Canaport LNG import terminal and Irving's Canaport crude receiving facilities, NB Power's Coleson Cove generating station, and, down the coast at Point Lepreau, the province's CANDU nuclear generating station with its planned outages. Pulp and paper at the Irving mill near the Reversing Falls, Port Saint John's terminals, and a network of fabrication and machine shops serving all of the above complete the picture.
The typical Saint John NDT contractor is a regional company with a steady plant and shop business, which scales up sharply for refinery and power-plant turnarounds and pulls in travelling technicians to do it. Being close to the Maine border, it is also common to work alongside, or employ, technicians certified under US employer-based schemes. The regulatory context is Canadian. Radiography is licensed by the Canadian Nuclear Safety Commission, which also certifies exposure device operators; NDT personnel certification is typically through Natural Resources Canada's NDT certification body under CAN/CGSB-48.9712, the Canadian adoption of ISO 9712; pressure equipment falls under the provincial boiler and pressure vessel regime and CSA B51; and fabricators work under Canadian Welding Bureau certification to CSA W47.1 and W59.
New Brunswick is also Canada's only officially bilingual province, and some clients and public bodies expect French or bilingual deliverables. The sections below apply each Atlantis ERP module to that mix.
ERP for NDT companies in Saint John: the short answer
An ERP for NDT companies in Saint John is one system holding technician certifications under Canadian and US schemes, CNSC-related radiation records, instrument calibration, procedures, turnaround dispatch, inspection reports and invoicing. The Atlantis ERP solution is built for NDT and inspection companies, implemented and supported by Atlantis NDT, founded by an ASNT NDT Level III.
What makes it NDT software rather than accounting software is the cross-checking. A timesheet warns when a technician's certificate is not valid. A team assignment warns when equipment on it is out of calibration and blocks double-booking of technicians and serial numbers. Reports carry work order, WPS, contract, drawing, procedure and standard references and go through review and approval before release. During a refinery turnaround with dozens of technicians on nights and days, those checks replace a lot of clipboard chasing.
Technician certification tracking software for ISO 9712 and SNT-TC-1A crews
Technician certification tracking in the Atlantis ERP records scheme, level, method, certifying body, industry sector, issue, expiry and renewal dates, OJT and training hours, exam results and attachments, and computes status as active, expiring soon (within 90 days), expired or revoked. Warning tasks and daily email alerts go out before anything lapses.
This is where Saint John differs from a US city. Your permanent staff may hold NRCan-issued certificates under CAN/CGSB-48.9712 / ISO 9712, recorded with the ISO 9712 scheme, the certifying body and the industry sector. Travelling technicians from US contractors may arrive with SNT-TC-1A or CP-189 certifications, and some turnaround specialists hold PCN or CSWIP. Each is stored with its own scheme and dates, so the planner can see at a glance which technicians meet the owner's requirement for a given method. Radiographers' CNSC exposure device operator certification can be recorded as an 'other' scheme with expiry and attachment.
Vision tests (Jaeger J1/J2 near vision, far vision, colour perception, contrast) sit on the record with examiner, clinic, certificate file and expiry. The employee NDT profile adds radiation safety training, radiation badge number and medical fitness expiry. Company certifications, such as your quality-system certificate and CWB-related approvals, carry their own alert days. Atlantis does not provide ISO 9712 training; the ERP records those certificates. See the Certificates app.
Calibration management software for turnaround-season equipment
Calibration management tracks every instrument, probe and source-related item by serial number with type, assigned person, condition, asset tag, firmware, accessories, lifecycle and calibration frequency and status. The calibration certificate register holds provider, certificate number, standard, range, uncertainty, accredited-lab flag and accreditation number, pass/fail/conditional result, PDF and expiry alerts.
Turnaround season is when calibration gaps surface: a thickness gauge rented in from another region, a PAUT unit that has been in Alberta for three months, a survey meter whose certificate expired mid-outage. Rental rates and a 'rented out' lifecycle state are recorded against each item, inbound and outbound movements are logged, and issue and return goes through supervisor and manager approval with condition recorded both ways. Reservations with clash prevention stop two night-shift crews from being promised the same unit.
Winters on the Bay of Fundy are cold, wet and salty. The maintenance log records preventive, corrective, repair, cleaning, firmware update and probe replacement events with condition before and after. Consumables such as penetrant, developer, MT products, couplant and PPE carry reorder levels and low-stock flags, which matters because standard penetrant techniques have a lower temperature limit and cold-weather work may need separately qualified products and procedures. See Asset Management.
Crew dispatch and scheduling software for refinery turnarounds and outages
Crew dispatch runs through Team Assignments: planned, dispatched, in field, submitted and closed, with site GPS coordinates, mobilisation and demobilisation dates, and calendar, kanban and list views. Technicians and equipment serial numbers cannot be double-booked, and out-of-calibration equipment triggers a warning.
A turnaround is a mobilisation problem. Travelling technicians have fixed arrival and departure dates, local staff have leave booked, and the owner's safety orientation has to be complete before anyone reaches the unit. The availability calendar (assigned, leave, training, sick, unavailable) blocks overlaps, and each technician shows current assignment, utilisation and next available date. Project records carry safety induction and work permit fields next to client PO, contract, methods, codes, scope and acceptance criteria, so the day-one gate list is in the system rather than on a whiteboard.
Radiography in Canada means CNSC-licensed transport and storage of exposure devices. The Fleet app records which vehicles can carry radioactive sources, their transport licence number and expiry, and assignment to project and driver with dates and mileage. Timesheets separate inspection, travel, standby and setup, so standby waiting for permits during a turnaround is captured and billable where the contract allows. See Team Assignments.
NDT reporting software with bilingual report templates
The NDT Reports module covers 17 report types including UT, RT, MT, PT, VT, ECT, IRIS, PAUT, TOFD, UT thickness, PMI, hardness, ferrite, PWHT and computed radiography. Reports move through draft, in progress, review, approved and sent with inspector, reviewer, approver and third-party or authorized inspector signatures, which suits the role of the owner's inspector and provincial pressure-equipment inspectors.
Refinery turnaround scope in Saint John is typical of a large plant: IRIS and eddy current on heat-exchanger tubes, UT thickness readings by direction on piping and vessels, PMI on alloy components, PWHT and hardness records on repair welds, and PAUT and TOFD on critical welds. Method-specific fields cover UT probe calibration tables, RT source, technique, IQI type and placement, MT technique and particle type and PT method and developer, with weld lines recording defect type and orientation.
Versioned company templates in Excel, Word, PDF or HTML carry your logo, header and footer, and English, French or bilingual versions of your templates can be set up during implementation for clients who ask for them. The offline field app stores drafts and photos locally and syncs later, useful inside units and tank farms where signal is unreliable. For marine work at Port Saint John, marine mode adds vessel cover pages and merges the class-society certificate, the inspector's Level II certificate and the calibration certificate into the PDF. See NDT Reports and Digital Twin Reporting Software.
Procedure control for New Brunswick contractors
The procedure register holds document number, revision, method, scope, material, applicable standard, acceptance criteria and body text or file, with draft, submitted, reviewed, approved and published workflow, rejection reasons, locked approved revisions and a snapshot of each revision. The AI-assisted first draft gives a Level III a starting point, and the Level III still reviews and approves. For nuclear and refinery clients who audit procedure control, the revision history shows exactly what was in force on a given date. See Procedures.
NDT quoting and invoicing software for Saint John work
Quotes carry job type, site, project dates and applicable codes, NDT service products by method and category, a global discount, a branded PDF and online acceptance that converts to a sales order. Invoices carry project, job or PO number, site, invoice type and industry sector, with labour, equipment and consumables subtotals.
Invoice lines hold cost centre, method, equipment serial, technician, rate type and days or hours, fed by approved timesheets with billable flags and rate multipliers for nights, weekends and overtime, which turnarounds generate in quantity. Travel and per diems for incoming technicians go through Expenses and can be re-billed to the job. Canadian dollar invoicing and HST are configured during implementation, as are US-dollar invoices if you also work across the border in Maine. The financial dashboard shows revenue, gross margin, EBITDA and outstanding invoices over 12 months. See Invoicing.
Affordable, customizable ERP for inspection companies in Saint John
The Atlantis ERP is affordable, accessible and fully customizable, with pricing as a quote on request. Saint John contractors usually start with certificates, calibration, dispatch and reporting, then add quoting, invoicing and CRM.
The CRM records service line, NDT service type, industry sector, site country and estimated technicians and days, with an NDT lead score from 0 to 100, handy for tracking turnaround bids months ahead. The open REST API connects to QuickBooks, NetSuite, SAP, Maximo or any system that accepts API connections, scoped per implementation. Book a demo built around a turnaround.
Implementing the Atlantis ERP in Saint John
- Discovery: review certification schemes held by your staff, owner requirements, report formats and language needs.
- Data load: technicians, ISO 9712 and other certificates, vision tests, radiation records, instruments and calibration certificates imported.
- Templates: English, French or bilingual report and quotation templates configured.
- Field rollout: offline app deployed and tested on a live job.
- Go-live: alerts, approvals, invoicing in Canadian dollars and dashboards switched on, with the Atlantic time zone set.
Needs outside the built-in features are configured during implementation. Request an implementation quote.
Spreadsheets vs generic ERP vs the Atlantis ERP in Saint John
| Need | Spreadsheets | Generic ERP | Atlantis ERP |
|---|---|---|---|
| ISO 9712 and SNT-TC-1A side by side | Separate sheets | Custom fields needed | Scheme, level, method, body and sector per certificate |
| Turnaround mobilisation | Whiteboard | Basic calendar | Availability calendar, inductions, double-booking blocked |
| Rented-in equipment calibration | Emailed PDFs | Generic assets | Certificate register with accredited-lab details and alerts |
| Bilingual deliverables | Two document sets | Not included | Versioned templates configured per language |
| Exchanger and weld reports | Word files | Not included | IRIS, ECT, PAUT, TOFD, UTT and more with approval |
What to ask in an NDT ERP demo in Saint John
Saint John inspection firms work for a refinery, an LNG terminal and a nuclear station within a short drive of each other, and each owner has its own paperwork. Crews often mix Canadian ISO 9712 certificate holders with visiting US technicians. Use the demo to test that mix directly.
- Load one Canadian technician and one US technician and show both certificate schemes tracked side by side, with expiry warnings on each.
- Produce the same report in English and in a bilingual layout, since some clients in New Brunswick ask for both.
- Show an invoice with HST applied correctly and a second invoice for a Maine job without it.
- Show exposure device operator records attached to the radiography crew before it is dispatched.
- Show how a refinery shutdown crew list is built, changed and closed out.
Request a Saint John demo on your own crew data.
Frequently asked questions
Can the ERP record NRCan ISO 9712 certificates?
Yes. Certificates are recorded under the ISO 9712 scheme with certifying body, sector, level, method and dates. Atlantis does not provide ISO 9712 training.
Can reports be issued in French?
French or bilingual report templates can be configured during implementation.
Does it handle travelling US technicians?
Yes. SNT-TC-1A and CP-189 certifications are stored alongside Canadian ones, with the same expiry tracking.
Can we invoice in Canadian dollars with HST?
Yes. Currency and taxes are configured during implementation.
Is it suitable for a small NDT company in New Brunswick?
Yes. Start with a few modules and add more as needed.
How is pricing handled?
Quote on request. Ask for a Saint John quote.