NDT Inspection Management Software for Inspection Companies in New Brunswick
Short answer: New Brunswick inspection work is dominated by short, intense windows: refinery turnarounds in Saint John, planned outages at generating stations, nuclear maintenance at Point Lepreau, and pulp mill shutdowns. The Atlantis ERP solution is a fully customized ERP for NDT and inspection companies that keeps the records those windows depend on in one place: technician certificates and vision tests, instrument calibration, crew dispatch and availability, offline NDT reports, procedures, timesheets and invoicing. It is implemented remotely, typically in 2 to 4 weeks from kickoff, depending on how clean your existing records are. Affordable. Accessible. Fully customizable. Ask for a New Brunswick demo.
If you run an NDT company in New Brunswick, the hard part is rarely the inspection itself. It is the two weeks before a turnaround, when you have to prove that thirty technicians hold current certificates and vision tests, that every flaw detector and gauge is inside its calibration window, that the procedures on the job are the approved revisions, and that nobody is booked on two sites at once. Then it is the weeks after, when timesheets, standby hours and reports have to be reconciled into invoices that the client's accounts team will accept. This page sets out how the New Brunswick market shapes those demands, what the Atlantis ERP does about them, and what to check before you buy any inspection management software.
The New Brunswick inspection market in practice
Direct answer: Most NDT spend in New Brunswick sits in four places: the Saint John energy and industrial cluster (the Irving Oil refinery, the LNG terminal, port and pulp and paper), power generation (including the Point Lepreau nuclear station and thermal plants), the forest products industry spread across the province, and fabrication and logistics around Moncton, Fredericton and the north shore.
Saint John. The Irving Oil refinery in Saint John is the largest refinery in Canada, and its turnarounds are among the biggest single blocks of inspection work in Atlantic Canada. Crude and product tankage, process piping, heat exchangers, columns and pressure vessels all need examination, and the work arrives in compressed, carefully planned campaigns. Nearby, the Saint John LNG terminal (formerly Canaport LNG) operates cryogenic storage tanks, piping and marine loading infrastructure. The Port of Saint John handles bulk liquids, containers and dry bulk, and the city's pulp, paper and tissue operations run digesters, recovery boilers and pressure equipment that are inspected during mill shutdowns. The result is a dense local market where the same technicians may work for three different clients in one month, each with its own document pack.
Power generation. NB Power's Point Lepreau Generating Station on the Bay of Fundy is the only nuclear power station in Atlantic Canada, and its planned outages bring tightly controlled inspection campaigns. NB Power also operates thermal stations such as Coleson Cove near Saint John and Belledune on the north shore, alongside hydro stations on the Saint John River. Boiler tubes, headers, steam lines and turbine components are typical outage targets, and outage dates are fixed long in advance, so mobilisation and paperwork have to be ready on day one.
Forest products. Pulp and paper mills in places such as Nackawic, Atholville and Saint John, along with sawmills and panel plants across the province, keep a steady stream of thickness surveys, weld inspections and pressure equipment examinations. Mill reliability teams often want results in their own spreadsheet layouts so they can file them against equipment numbers.
Moncton, Fredericton and the north shore. Moncton's logistics and manufacturing base, fabrication shops around Fredericton and the Port of Belledune's industrial activity create demand for in-shop MT, PT, UT and VT, plus field work on structural steel and process equipment. Two interprovincial and international gas pipelines also cross the province, adding pipeline construction and integrity work.
Regulators and standards New Brunswick inspection companies work under
Direct answer: Boilers, pressure vessels and pressure piping are regulated by the Department of Public Safety's Technical Inspection Services under the provincial Boiler and Pressure Vessel Act, with CSA B51 and Canadian Registration Numbers for design registration. Industrial radiography and nuclear facilities answer to the CNSC, international and interprovincial pipelines to the Canada Energy Regulator, and national personnel certification is CAN/CGSB-48.9712.
Technical Inspection Services issues certificates of inspection that owners need in order to operate boilers and pressure vessels, inspects newly installed or modified boilers, pressure vessels and pressure piping before they go into service, and carries out periodic in-service inspections. New designs need a Canadian Registration Number; see our notes on CSA B51 and CRN registration. For an NDT contractor, that means repair and alteration examinations sit directly in the path of an owner's return-to-service approval.
The Canadian Nuclear Safety Commission licenses industrial radiography across Canada and certifies exposure device operators (see CNSC compliance for inspection companies). The CNSC is also the regulator of Point Lepreau, and nuclear work brings the licensee's own quality programme and CSA nuclear standards into play; how those requirements are reflected in your records is worked out with you during scoping. Pipelines that cross provincial or national borders, such as the Maritimes and Northeast Pipeline and the Brunswick Pipeline, are regulated by the Canada Energy Regulator, with CSA Z662 as the governing standard.
For personnel, the national scheme is CAN/CGSB-48.9712, the Canadian adoption of ISO 9712. The Canadian General Standards Board, which published the standard, closed on 1 April 2026; the standard remains valid, but confirm the current certification body before planning renewals. Many New Brunswick employers also hold employer-based certification under an ASNT SNT-TC-1A written practice for US-owned clients and US-code work, and fabricators working to CSA W47.1 often deal with CSA W178.1 inspection organisations and W178.2 welding inspectors.
None of these bodies approves inspection management software, and the Atlantis ERP makes no such claim. What they share is a demand for traceable evidence, and that is where the ERP helps.
Turnaround and outage readiness: the real buying trigger
Direct answer: New Brunswick inspection companies usually look for an ERP after a turnaround or outage exposes the gaps: a lapsed certificate found at the gate, a gauge out of calibration, a technician double-booked, or weeks spent reconciling standby hours for the invoice. The Atlantis ERP is built to catch those issues before mobilisation.
Think through a Saint John turnaround from the contractor's side. The client asks for a crew list weeks in advance with certificates, vision tests and site orientation records. Instruments must be shown to be calibrated with traceable certificates. Procedures must be the current approved revisions, signed by your Level 3. During the job, daily reports and timesheets are expected every shift, often split between inspection, travel, standby and setup. At the end, the report pack and invoice go to different departments of the client, and both have to match.
In the Atlantis ERP, the crew list comes from technician records that already carry computed certificate status, so an expired or expiring certificate is visible before the name goes on the list. Team assignments block double-booking of technicians and of equipment serial numbers, and warn when assigned equipment is out of calibration. The availability calendar shows leave, training and sick days alongside assignments, so you can see who is genuinely free for the outage window. Timesheets record work type, method, site, client, equipment serial and billable status, with a rate multiplier for overtime or standby, and they warn if a technician's certificate is not valid on the day. Those hours feed invoice lines by method, technician, equipment serial and cost centre.
The same logic applies to a Point Lepreau or Coleson Cove outage or a mill shutdown. The client and the paperwork change; the evidence chain does not.
What the Atlantis ERP does for New Brunswick NDT companies
Direct answer: The Atlantis ERP combines technician certification tracking, NDT equipment and calibration control, crew dispatch, offline field reports, procedure control, quoting, timesheets and invoicing. The table maps New Brunswick needs to built-in features; anything else is configured during implementation.
| Need in New Brunswick | How the Atlantis ERP handles it |
|---|---|
| Crew list for a refinery turnaround with proof of certification | Certificates by scheme, level, method and certifying body; status computed as active, expiring soon (90 days), expired or revoked; Expiring Soon and Expired menus. |
| Vision tests current before an outage | Vision test records (near vision Jaeger J1 or J2, far vision, colour perception, contrast, examiner, clinic, certificate file, expiry) with warning tasks 90 days ahead. |
| No technician or instrument on two jobs at once | Team assignments that block double-booking of technicians and equipment serial numbers, with a warning for out-of-calibration equipment. |
| Dispatch to Saint John, Belledune or a mill site | Assignment workflow from planned to dispatched, in field, submitted and closed; site GPS coordinates; mobilisation and demobilisation dates; calendar, kanban and list views. |
| Calibration evidence for every instrument | Calibration records with provider, certificate number, standard, range, uncertainty, accredited-lab flag, result and next due date; certificate register with expiry alerts. |
| Method-specific reports | 17 report types including UT, RT, MT, PT, VT, PAUT, TOFD, UT thickness, hardness, PMI and ferrite, each with its own numbering and method-specific data. |
| Reports from inside vessels or remote mill sites | Offline installable field app that stores drafts and photos and syncs later, with on-screen signature and PDF preview. |
| Client report layouts | Versioned templates in Excel, Word, PDF or HTML; Excel templates filled automatically by mapping fields to cells. |
| Standby, travel and overtime billed correctly | Timesheet work types with billable flag and rate multiplier; invoice header with project, PO, site and subtotals for labour, equipment and consumables. |
| NCRs and corrective actions after an audit | NCR and CAPA workflows configured for your quality system during implementation. |
The module pages under ERP apps go into more detail, especially team assignments, timesheets, certificates and invoicing. For the full product, see the Atlantis ERP overview.
Certificates: CGSB, SNT-TC-1A, CP-189 and CNSC side by side
Direct answer: The ERP stores every certificate a technician holds as a separate record. CGSB certificates are recorded under the ISO 9712 scheme with the certifying body named; employer certifications under SNT-TC-1A or CP-189 written practices sit next to them, and CNSC exposure device operator certificates can be added so they receive the same warnings.
Dual certification is normal in New Brunswick. A UT technician working on refinery and pipeline jobs may hold a CGSB Level 2 and an employer certification under an SNT-TC-1A written practice for a US-owned client. A radiographer needs a method certification and CNSC certification. A welding inspector may also hold CSA W178.2. Each has its own expiry date and renewal rules, and each one, if missed, can keep a technician off a job.
Each record holds the scheme (SNT-TC-1A, CP-189, ISO 9712, PCN, CSWIP or other), level (trainee, I, II or III), method, certifying body, industry sector, issue, expiry and renewal dates, OJT hours, training hours, exam result and attachments. Certificate templates per scheme define validity in months, whether a vision test or exam is required and the minimum OJT and training hours. Examination sheets store general, specific and practical scores against a passing score. The employee NDT profile shows highest level, methods certified, radiation safety training, radiation badge number and medical fitness expiry.
Daily checks create warning tasks 90 days before any certificate or vision test expires. Email alerts can be configured for technician certificates, calibration certificates and company certifications, with recipients, look-ahead days and a resend interval of your choice. Company-level certifications such as an ISO 9001 registration or CSA W178.1 certification can be tracked with their own alert days.
If you need help with the programme behind the records, Atlantis also provides Level III support and SNT-TC-1A training, separately from the software: see NDT consulting in Canada, ASNT training for Canadian employers and NDT training in Saint John. Atlantis does not train toward CGSB certification, though the ERP records CGSB certificates.
Equipment, calibration and source logistics
Direct answer: Every instrument, probe and accessory is tracked by serial number with calibration status, assigned person, condition and lifecycle. Equipment is issued and returned with approvals and condition notes, reservations prevent clashes during busy turnaround periods, and radiography vehicles are tracked with their source-carrying status and transport licence expiry.
Turnaround season puts every instrument in the company into the field at once. That is when calibration dates slip and probes go missing. The asset management module records equipment type, assigned person, condition, asset tag, firmware, accessories and lifecycle stage (new, active, in calibration, in repair, rented out, retired or disposed), with calibration frequency and status. Issue and return require supervisor and manager approval, with condition recorded at both ends. Reservations stop two supervisors promising the same phased array set to different clients.
Calibration records hold the provider, certificate number, standard, range, uncertainty, accredited-lab flag, result and next due date, and the calibration certificate register keeps the lab's accreditation number, status and PDF, with expiry alerts. The maintenance log records preventive and corrective work, repairs, firmware updates and probe replacement. Consumables such as couplant, penetrant and magnetic particle materials carry reorder levels and low-stock flags, and purchase orders can be linked to a specific equipment serial.
For radiography crews, the Fleet app records vehicle purpose, whether it can carry radioactive sources, transport licence number and expiry, and assignment to a project and driver with dates and mileage. Your CNSC licence obligations stay with your radiation safety officer; the ERP holds the records and dates you choose to configure.
Bilingual operations and client reporting
Direct answer: New Brunswick is Canada's officially bilingual province, and some clients, employees or public bodies may want documents or interfaces in French as well as English. Bilingual needs are discussed during scoping so the setup matches your clients and your team.
In practice, many New Brunswick inspection companies operate mainly in English while serving some clients and employing some technicians who work in French, particularly in the north and east of the province. Report templates are company-specific and versioned, and can be built in Excel, Word, PDF or HTML with your logo, header and footer. Which documents need French versions, and for which clients, is something to raise early in scoping rather than after go-live.
Report records themselves capture work order, request, WPS, contract, drawing, procedure and standard references, method-specific data such as UT probe calibration tables, RT source and IQI details, MT technique, PT method and developer, and PAUT focal laws, plus weld or job lines with defect type and orientation. The workflow runs from draft to in progress, review, approved and sent, with inspector, reviewer and approver signatures and a third-party or authorized inspector's name and signature where needed. Reports can also feed a 3D model through Digital Twin Reporting and Atlantis Digital Twins in Saint John.
Compliance, data and records questions
Direct answer: The ERP keeps the records auditors, owners and regulators ask to see, but it does not file anything with Technical Inspection Services, the CNSC or the Canada Energy Regulator. Hosting location, data residency and record retention periods are discussed during scoping.
Questions that come up with New Brunswick buyers include: can a report from several years ago be reproduced with the procedure revision that applied on the day; can nuclear or refinery clients have their records separated from others; how long are certificate and calibration histories kept; and where is the data stored. Those answers depend on your contracts and are settled during scoping.
Built-in pieces that support audits include the procedure register with document number, revision, method, scope, material, standard and acceptance criteria; an approval workflow from draft to submitted, reviewed, approved and published, with rejected and archived states; locked approved revisions with a snapshot of each one; and reminders to approvers. A first draft of a procedure can be generated with AI assistance, with a built-in template as fallback, and a Level III still reviews and approves it.
Implementation in New Brunswick
Direct answer: Implementation is remote and typically takes 2 to 4 weeks from kickoff; it depends on how clean your existing records are. Plan it outside your busiest turnaround period so staff have time for training and data review.
The sequence is straightforward. A scoping session agrees which apps you need, which report layouts must be reproduced, any bilingual requirements and any integrations. Technician, certificate, vision test, equipment and calibration data are cleaned and imported. Report templates are configured for your common methods. Procedures are loaded with their current revisions. Invoicing is set up with your cost centres, rate types and HST. Field staff install the offline app and run a trial job. Training is delivered by video call and recorded for later starters.
The single biggest factor in timing is the state of your records. If certificates live in one spreadsheet with consistent dates, import is quick. If they are spread across inboxes and folders, gathering them is the first task.
Integrations: SAP, Maximo, NetSuite, QuickBooks and the REST API
Direct answer: The Atlantis ERP has an open REST API and integrates with SAP, Maximo, NetSuite, QuickBooks or any system that accepts API connections, scoped per implementation.
Large New Brunswick asset owners commonly run enterprise maintenance systems, and some ask contractors to push results or job status into their work orders. Smaller inspection companies may want to keep their existing accounting package and send invoices or journals there. Both are scoped during implementation. The same API lets field devices pull the jobs and equipment assigned to a technician and submit reports.
Spreadsheets vs generic ERP vs Atlantis ERP
Direct answer: Spreadsheets cannot enforce certificate or calibration rules, and generic ERP does not understand NDT methods and levels. The Atlantis ERP is built around NDT records and customized per company.
| Turnaround question | Spreadsheets | Generic ERP | Atlantis ERP |
|---|---|---|---|
| Is every technician on the crew list certified and vision-tested? | Checked by hand | Only with custom work | Computed status and 90-day warnings |
| Is any instrument out of calibration? | Separate list | Maintenance module, not NDT-specific | Warning when assigned to a job |
| Is anyone booked twice? | Not prevented | Partial | Technicians and equipment serials blocked |
| Are reports method-specific and signed? | Word templates | No | 17 report types with review and approval |
| Do timesheets match the invoice? | Re-keyed | Yes, not NDT-aware | Work types, rate multipliers, cert warnings |
| Is the procedure revision controlled? | File names | Generic documents | Approval workflow and locked revisions |
Whatever you compare, ask the same questions of every vendor and insist on a demo with your own report layout. Our software comparison guide and NDT software buyer's guide list what to check.
Atlantis ERP across New Brunswick
Direct answer: The Atlantis ERP is cloud-delivered and supported remotely, so it serves inspection companies throughout New Brunswick. Saint John has its own page; companies in Moncton, Fredericton, Bathurst, Belledune and Edmundston use the same product and implementation approach.
- Saint John: refinery, LNG terminal, port, pulp and paper and Coleson Cove. See NDT ERP in Saint John and practical NDT in Saint John.
- Point Lepreau and the Fundy coast: nuclear outage work under the licensee's quality programme.
- Moncton: logistics, manufacturing and fabrication serving the whole Maritime region.
- Fredericton: fabrication, government and institutional facilities, and the Saint John River hydro system.
- Bathurst, Belledune and the north shore: port activity and the Belledune generating station.
- Edmundston and the northwest: pulp, paper and forest products.
Crews that cross into Nova Scotia can use the same system; see NDT ERP in Halifax. For companies with work in central or western Canada, see Ontario and Alberta.
Frequently asked questions
Which ERP is best for an NDT company in New Brunswick?
Look for one system that handles technician certificates, calibration, crew dispatch, NDT reports and invoicing. The Atlantis ERP is built for inspection companies and customized for each one. A demo with your own crew list and report layout is the quickest way to judge fit.
Can the ERP help us get ready for a Saint John refinery turnaround?
Yes. Certificate and vision-test status is computed automatically, double-booking of technicians and instruments is blocked, out-of-calibration equipment is flagged at assignment, and timesheets with standby and travel feed the invoice.
Does the Atlantis ERP record CAN/CGSB-48.9712 certificates?
Yes. They are stored under the ISO 9712 scheme with the certifying body named, alongside SNT-TC-1A, CP-189 and other certificates. Confirm the current certification body for renewals, as the Canadian General Standards Board closed on 1 April 2026.
Can reports and documents be in French and English?
Bilingual needs are discussed during scoping so templates and documents match your clients and staff.
Is the ERP approved by Technical Inspection Services or the CNSC?
No. Regulators do not approve inspection management software, and the Atlantis ERP makes no such claim. It keeps the evidence they and your clients ask for.
Does it work offline at mill or plant sites?
Yes. The installable field app stores drafts and photos on the device and syncs later, with method picker, photo capture, on-screen signature and PDF preview.
How long does implementation take?
Typically 2 to 4 weeks from kickoff; it depends on how clean your existing records are. It is delivered remotely.
Can it track radiography vehicles?
Yes. The Fleet app records whether a vehicle can carry radioactive sources, its transport licence number and expiry, and its assignment to projects and drivers.
Can it connect to our accounting system or a client's maintenance system?
Yes. The open REST API integrates with SAP, Maximo, NetSuite, QuickBooks or any system that accepts API connections, scoped per implementation.
Does it calculate remaining life or inspection due dates for client equipment?
No. Thickness readings can be recorded in UT thickness reports, but code calculations stay with the inspector. The ERP manages people, equipment, procedures, jobs, reports and billing.
What does it cost?
Quote on request, based on the apps, users and integrations you need. Affordable. Accessible. Fully customizable.
Book a New Brunswick NDT ERP demo
Send us your current certificate list and a sample report, and we will show how both would look in the Atlantis ERP, including turnaround crew checks and timesheet-to-invoice flow. Book a demo for your New Brunswick company, request a quote or ask about turnaround and outage readiness.
More Atlantis NDT services in New Brunswick
- NDT training and certification in New Brunswick
- Level III consulting in New Brunswick
- Practical NDT simulator in New Brunswick
Built for any business that runs on operations
Most companies do not fail at their craft. They lose time, margin and goodwill in the gaps between the tools they use to run the place — a quoting spreadsheet that does not talk to the job sheet, a job sheet that does not reach accounts, and a compliance folder nobody can search when a client asks. Atlantis closes those gaps by putting the whole operation on one platform, so information is entered once and everything downstream stays in step.
What you can run on it
- Sales and CRM — leads, quotes, follow-ups and the pipeline that tells you what next month looks like.
- Projects and job costing — plan the work, track the hours and materials against it, and see the margin while the job is still live rather than at final account.
- Field and service teams — dispatch, schedules, mobile capture that works with no signal, and sign-off from site.
- Inventory and purchasing — stock, suppliers, reorder points and goods receipt, joined to the jobs that consume them.
- People — records, qualifications and licences with renewal reminders, timesheets, leave and payroll.
- Quality and documents — procedures and forms under revision control, with the audit trail an inspection or accreditation body actually asks for.
- Accounts — invoicing, expenses, multi-currency and the reporting your accountant stops chasing you for.
Affordable, accessible, fully customizable — and we mean each word
Affordable because the whole suite is included rather than sold to you a module at a time, and because implementation is done by people who have run operations rather than by a chain of subcontractors. Accessible because it runs in a browser and on a phone, works for a small team on day one, and does not need a specialist on staff to keep it alive. Fully customizable because your process is the thing that makes you competitive — the software should bend to it, not the other way round.
Industries we configure for
Service businesses and contractors, manufacturing and fabrication, trading and distribution, laboratories and testing houses, engineering consultancies, construction and facilities, and asset owners across energy, marine, aerospace and infrastructure. Inspection and testing is where we started, and it remains the sector we go deepest in — but the platform underneath is general-purpose, and most of what it does has nothing to do with inspection at all.
What happens when you get in touch
A short conversation, not a sales sequence. We ask how the business runs today and where it hurts, show you the platform doing that work, and send a written quote shaped to your region, your team size and the scope you actually need. No obligation, nothing to install first, and no pressure to decide on the call. Reach out and tell us what you are trying to fix.
Related: business management platform · inspection management software · choosing the right category of software · modules · by industry · asset integrity platform. Book a free consultation.
Speak to an ASNT NDT Level III
Atlantis NDT provides ASNT Level III consulting, NDT training to ASNT SNT-TC-1A, inspection management software and independent report validation. Request a free consultation and we will return a tailored quote — affordable, accessible and fully customizable to your programme.