Surveys Software for NDT Companies

What this page covers

  • Key features
  • Integrations
  • Quote & Onboarding

Key points covered

  • Surveys is bundled inside Atlantis NDT ERP — no per-module licence. Includes: customer satisfaction surveys, internal safety surveys (toolbox-talk attendance, near-miss capture, hazard observation), technician engagement / pulse surveys, and post-inspection feedback. Pre-built NDT-industry templates (HSE, technician engagement, customer NPS for inspection campaigns) ready to clone. Multi-channel delivery — email, SMS, WhatsApp Business API, QR code (toolbox), and embedded link inside customer-facing inspection reports.
  • Templates pre-loaded for inspection-industry use cases: post-shutdown customer NPS, technician HSE survey aligned to OSHA Process Safety Management, near-miss reporting per IADC IRP-7, toolbox-talk attendance with QR-code sign-in, RBI program effectiveness survey, ASNT examination feedback for in-house training. Survey responses route directly into your Helpdesk (for customer issues), CRM (lead intelligence) and HR / Employees (for HSE leading indicators).
  • Yes. Bidirectional sync with Microsoft 365, Google Workspace, Slack, Microsoft Teams, WhatsApp Business API. Native integration with the rest of Atlantis NDT ERP (CRM, Helpdesk, HR, Project, Field Service). Public-facing surveys embed on your atlantisndt.com site or customer portal. Open REST API for downstream BI (Power BI, Tableau, Metabase).
  • Standard rollout 2–4 weeks. Week 1: identify priority surveys (customer NPS, HSE toolbox, technician pulse), clone from pre-built templates. Week 2: configure routing and escalation logic, set up Slack / WhatsApp delivery channels. Week 3: dry-run with internal cohort, calibrate routing. Week 4: launch with first external cohort, set up KPI dashboard. Customer Success Manager owns the first 12 months.
  • Yes. ISO 27001-certified infrastructure with US, EU, UAE, Saudi (in-Kingdom), India and Singapore data residency. GDPR, PDPL, DPDP Act 2023, CCPA / CPRA, PIPEDA, Singapore PDPA compliant. AES-256 at rest, TLS 1.3 in transit. Respondent data never used for AI training, never sold. Anonymous surveys supported for psychological-safety-sensitive data (e.g. HSE near-miss capture).

Frequently Asked Questions

What is included with Surveys inside Atlantis NDT ERP?

Surveys is bundled inside Atlantis NDT ERP — no per-module licence. Includes: customer satisfaction surveys, internal safety surveys (toolbox-talk attendance, near-miss capture, hazard observation), technician engagement / pulse surveys, and post-inspection feedback. Pre-built NDT-industry templates (HSE, technician engagement, customer NPS for inspection campaigns) ready to clone. Multi-channel delivery — email, SMS, WhatsApp Business API, QR code (toolbox), and embedded link inside customer-facing inspection reports.

How is Surveys configured for NDT inspection companies specifically?

Templates pre-loaded for inspection-industry use cases: post-shutdown customer NPS, technician HSE survey aligned to OSHA Process Safety Management, near-miss reporting per IADC IRP-7, toolbox-talk attendance with QR-code sign-in, RBI program effectiveness survey, ASNT examination feedback for in-house training. Survey responses route directly into your Helpdesk (for customer issues), CRM (lead intelligence) and HR / Employees (for HSE leading indicators).

Can Surveys integrate with our existing systems?

Yes. Bidirectional sync with Microsoft 365, Google Workspace, Slack, Microsoft Teams, WhatsApp Business API. Native integration with the rest of Atlantis NDT ERP (CRM, Helpdesk, HR, Project, Field Service). Public-facing surveys embed on your atlantisndt.com site or customer portal. Open REST API for downstream BI (Power BI, Tableau, Metabase).

What does implementation look like for Surveys?

Standard rollout 2–4 weeks. Week 1: identify priority surveys (customer NPS, HSE toolbox, technician pulse), clone from pre-built templates. Week 2: configure routing and escalation logic, set up Slack / WhatsApp delivery channels. Week 3: dry-run with internal cohort, calibrate routing. Week 4: launch with first external cohort, set up KPI dashboard. Customer Success Manager owns the first 12 months.

Is the data secure and compliant with regional data-protection laws?

Yes. ISO 27001-certified infrastructure with US, EU, UAE, Saudi (in-Kingdom), India and Singapore data residency. GDPR, PDPL, DPDP Act 2023, CCPA / CPRA, PIPEDA, Singapore PDPA compliant. AES-256 at rest, TLS 1.3 in transit. Respondent data never used for AI training, never sold. Anonymous surveys supported for psychological-safety-sensitive data (e.g. HSE near-miss capture).

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