Surveys Software for NDT Companies

What this page covers

  • Key features
  • Integrations
  • Quote & Onboarding

Key points covered

  • Surveys is bundled inside Atlantis NDT ERP — no per-module licence. Includes: customer satisfaction surveys, internal safety surveys (toolbox-talk attendance, near-miss capture, hazard observation), technician engagement / pulse surveys, and post-inspection feedback. Pre-built NDT-industry templates (HSE, technician engagement, customer NPS for inspection campaigns) ready to clone. Multi-channel delivery — email, SMS, WhatsApp Business API, QR code (toolbox), and embedded link inside customer-facing inspection reports.
  • Templates pre-loaded for inspection-industry use cases: post-shutdown customer NPS, technician HSE survey aligned to OSHA Process Safety Management, near-miss reporting per IADC IRP-7, toolbox-talk attendance with QR-code sign-in, RBI program effectiveness survey, ASNT examination feedback for in-house training. Survey responses route directly into your Helpdesk (for customer issues), CRM (lead intelligence) and HR / Employees (for HSE leading indicators).
  • Yes. Bidirectional sync with Microsoft 365, Google Workspace, Slack, Microsoft Teams, WhatsApp Business API. Native integration with the rest of Atlantis NDT ERP (CRM, Helpdesk, HR, Project, Field Service). Public-facing surveys embed on your atlantisndt.com site or customer portal. Open REST API for downstream BI (Power BI, Tableau, Metabase).
  • Standard rollout 2–4 weeks. Week 1: identify priority surveys (customer NPS, HSE toolbox, technician pulse), clone from pre-built templates. Week 2: configure routing and escalation logic, set up Slack / WhatsApp delivery channels. Week 3: dry-run with internal cohort, calibrate routing. Week 4: launch with first external cohort, set up KPI dashboard. Customer Success Manager owns the first 12 months.
  • Yes. ISO 27001-certified infrastructure with US, EU, UAE, Saudi (in-Kingdom), India and Singapore data residency. GDPR, PDPL, DPDP Act 2023, CCPA / CPRA, PIPEDA, Singapore PDPA compliant. AES-256 at rest, TLS 1.3 in transit. Respondent data never used for AI training, never sold. Anonymous surveys supported for psychological-safety-sensitive data (e.g. HSE near-miss capture).

Frequently Asked Questions

What is included with Surveys inside Atlantis NDT ERP?

Surveys is bundled inside Atlantis NDT ERP — no per-module licence. Includes: customer satisfaction surveys, internal safety surveys (toolbox-talk attendance, near-miss capture, hazard observation), technician engagement / pulse surveys, and post-inspection feedback. Pre-built NDT-industry templates (HSE, technician engagement, customer NPS for inspection campaigns) ready to clone. Multi-channel delivery — email, SMS, WhatsApp Business API, QR code (toolbox), and embedded link inside customer-facing inspection reports.

How is Surveys configured for NDT inspection companies specifically?

Templates pre-loaded for inspection-industry use cases: post-shutdown customer NPS, technician HSE survey aligned to OSHA Process Safety Management, near-miss reporting per IADC IRP-7, toolbox-talk attendance with QR-code sign-in, RBI program effectiveness survey, ASNT examination feedback for in-house training. Survey responses route directly into your Helpdesk (for customer issues), CRM (lead intelligence) and HR / Employees (for HSE leading indicators).

Can Surveys integrate with our existing systems?

Yes. Bidirectional sync with Microsoft 365, Google Workspace, Slack, Microsoft Teams, WhatsApp Business API. Native integration with the rest of Atlantis NDT ERP (CRM, Helpdesk, HR, Project, Field Service). Public-facing surveys embed on your atlantisndt.com site or customer portal. Open REST API for downstream BI (Power BI, Tableau, Metabase).

What does implementation look like for Surveys?

Standard rollout 2–4 weeks. Week 1: identify priority surveys (customer NPS, HSE toolbox, technician pulse), clone from pre-built templates. Week 2: configure routing and escalation logic, set up Slack / WhatsApp delivery channels. Week 3: dry-run with internal cohort, calibrate routing. Week 4: launch with first external cohort, set up KPI dashboard. Customer Success Manager owns the first 12 months.

Is the data secure and compliant with regional data-protection laws?

Yes. ISO 27001-certified infrastructure with US, EU, UAE, Saudi (in-Kingdom), India and Singapore data residency. GDPR, PDPL, DPDP Act 2023, CCPA / CPRA, PIPEDA, Singapore PDPA compliant. AES-256 at rest, TLS 1.3 in transit. Respondent data never used for AI training, never sold. Anonymous surveys supported for psychological-safety-sensitive data (e.g. HSE near-miss capture).

Related: Atlantis NDT ERP · Digital Twin platform · NDT inspection software · NDT reporting software · ASNT Level III consulting · NDT training. Book a free consultation.

Built for any business that runs on operations

Most companies do not fail at their craft. They lose time, margin and goodwill in the gaps between the tools they use to run the place — a quoting spreadsheet that does not talk to the job sheet, a job sheet that does not reach accounts, and a compliance folder nobody can search when a client asks. Atlantis closes those gaps by putting the whole operation on one platform, so information is entered once and everything downstream stays in step.

What you can run on it

  • Sales and CRM — leads, quotes, follow-ups and the pipeline that tells you what next month looks like.
  • Projects and job costing — plan the work, track the hours and materials against it, and see the margin while the job is still live rather than at final account.
  • Field and service teams — dispatch, schedules, mobile capture that works with no signal, and sign-off from site.
  • Inventory and purchasing — stock, suppliers, reorder points and goods receipt, joined to the jobs that consume them.
  • People — records, qualifications and licences with renewal reminders, timesheets, leave and payroll.
  • Quality and documents — procedures and forms under revision control, with the audit trail an inspection or accreditation body actually asks for.
  • Accounts — invoicing, expenses, multi-currency and the reporting your accountant stops chasing you for.

Affordable, accessible, fully customizable — and we mean each word

Affordable because the whole suite is included rather than sold to you a module at a time, and because implementation is done by people who have run operations rather than by a chain of subcontractors. Accessible because it runs in a browser and on a phone, works for a small team on day one, and does not need a specialist on staff to keep it alive. Fully customizable because your process is the thing that makes you competitive — the software should bend to it, not the other way round.

Industries we configure for

Service businesses and contractors, manufacturing and fabrication, trading and distribution, laboratories and testing houses, engineering consultancies, construction and facilities, and asset owners across energy, marine, aerospace and infrastructure. Inspection and testing is where we started, and it remains the sector we go deepest in — but the platform underneath is general-purpose, and most of what it does has nothing to do with inspection at all.

What happens when you get in touch

A short conversation, not a sales sequence. We ask how the business runs today and where it hurts, show you the platform doing that work, and send a written quote shaped to your region, your team size and the scope you actually need. No obligation, nothing to install first, and no pressure to decide on the call. Reach out and tell us what you are trying to fix.

Related: business management platform · inspection management software · choosing the right category of software · modules · by industry · asset integrity platform. Book a free consultation.