ISO 17025 Calibration Lab — Atlantis NDT ERP Implementation Case Study

Independent ISO/IEC 17025-accredited calibration laboratory handling ~8,000 customer instruments per year across dimensional, electrical, pressure, mass, and temperature disciplines. Phase one scope: calibration management, work-order management, document control, and the customer portal. The CMC migration of 320 in-scope CMC entries took six weeks. Decision rules per ILAC G8, ASME B89.7.3.1, and customer-specific risk-of-false-accept were configured per customer per scope. Outcomes: certificate cycle 9-12 days to 3-5 days, OOT register real-time, zero ANAB findings, unified certificate template across 5 disciplines, customer-portal 91% positive feedback.