Quality Management & NCR Module

Built for any business that runs on operations

Most companies do not fail at their craft. They lose time, margin and goodwill in the gaps between the tools they use to run the place — a quoting spreadsheet that does not talk to the job sheet, a job sheet that does not reach accounts, and a compliance folder nobody can search when a client asks. Atlantis closes those gaps by putting the whole operation on one platform, so information is entered once and everything downstream stays in step.

What you can run on it

• Sales and CRM — leads, quotes, follow-ups and the pipeline that tells you what next month looks like.
• Projects and job costing — plan the work, track the hours and materials against it, and see the margin while the job is still live rather than at final account.
• Field and service teams — dispatch, schedules, mobile capture that works with no signal, and sign-off from site.
• Inventory and purchasing — stock, suppliers, reorder points and goods receipt, joined to the jobs that consume them.
• People — records, qualifications and licences with renewal reminders, timesheets, leave and payroll.
• Quality and documents — procedures and forms under revision control, with the audit trail an inspection or accreditation body actually asks for.
• Accounts — invoicing, expenses, multi-currency and the reporting your accountant stops chasing you for.

Affordable, accessible, fully customizable — and we mean each word

Affordable because the whole suite is included rather than sold to you a module at a time, and because implementation is done by people who have run operations rather than by a chain of subcontractors. Accessible because it runs in a browser and on a phone, works for a small team on day one, and does not need a specialist on staff to keep it alive. Fully customizable because your process is the thing that makes you competitive — the software should bend to it, not the other way round.

Industries we configure for

Service businesses and contractors, manufacturing and fabrication, trading and distribution, laboratories and testing houses, engineering consultancies, construction and facilities, and asset owners across energy, marine, aerospace and infrastructure. Inspection and testing is where we started, and it remains the sector we go deepest in — but the platform underneath is general-purpose, and most of what it does has nothing to do with inspection at all.

What happens when you get in touch

A short conversation, not a sales sequence. We ask how the business runs today and where it hurts, show you the platform doing that work, and send a written quote shaped to your region, your team size and the scope you actually need. No obligation, nothing to install first, and no pressure to decide on the call. Reach out and tell us what you are trying to fix.

Related: business management platform · inspection management software · choosing the right category of software · modules · by industry · asset integrity platform. Book a free consultation.

Questions buyers ask before they commit

Do we have to move everything across at once?

No, and it is usually a poor idea. Most implementations start with the part of the business where the pain is sharpest — often quoting and job costing, or scheduling and field capture — and run it alongside what you use today until people trust it. Once that is steady, the next area follows. Moving everything in one weekend is how projects acquire the reputation they have; moving one process at a time is how they succeed.

What happens to the spreadsheets we already rely on?

They are the specification, not the enemy. A spreadsheet that has survived years of daily use encodes real decisions about how your business works, and the first job of implementation is to read it properly. Some become configured processes in the platform, some stay as spreadsheets because that is genuinely the right tool, and a few turn out to exist only because two systems could not talk to each other, and simply stop being needed.

Our process is unusual. Will we have to change how we work?

The unusual part is often the thing that makes you competitive, so bending it to fit software is the wrong trade. The platform is configured around your process rather than the other way round. Where we do push back is on process that exists to work around a previous system's limitations — that is worth removing rather than reproducing.

How long before it is actually running?

Sooner than a traditional enterprise rollout, because the scope is deliberately narrow at first. A single well-chosen process can be live and useful while the rest is still being planned. What extends timelines is almost never the software — it is data cleanliness and decision-making on the customer side, which is why we agree early who owns which decision.

What happens to our data if we stop using it?

It leaves with you in a usable form. Ask this of every vendor you evaluate, and treat a vague answer as an answer. Being able to exit is what keeps a supplier relationship honest, and a platform confident in its value has no reason to make leaving difficult.

Can we switch on just this module and add others later?

Yes. Modules are enabled where you need them and left dormant where you do not, and adding one later does not mean a re-implementation. Because it is one platform rather than integrated products, switching on a new area inherits the customers, suppliers, staff and jobs already in the system instead of needing them re-entered.

How does this module talk to the rest of the business?

Through shared records rather than interfaces. The job a technician completes is the same job that was quoted, costed and invoiced, so information is entered once and everything downstream stays in step. That is the whole argument for a single platform over several good tools stitched together.

Still deciding? A short conversation beats a feature list. Tell us what you are trying to fix, or see the modules and sector configurations.

Quality Management for ISO 9001 and API Spec Q1/Q2 accredited NDT operations. The quality management module operates as the central QMS engine tying together document control, audit findings, nonconformance handling, and management review for an accredited NDT inspection company.

The module is structured around API Spec Q1 and Q2 quality system requirements specific to service providers to the oil and gas industry, including the independent report review step many client specifications mandate before an inspection report is released — a second, qualified reviewer's sign-off recorded against the report before issue. ASNT SNT-TC-1A written practice governance and technician performance data (report rejection rate, repeat findings by individual) feed the same nonconformance and CAPA system used for broader QMS issues, giving the NDT Level III visibility into whether a specific technician's error pattern requires retraining rather than treating each incident in isolation.

Source: Atlantis NDT ERP module configuration notes

What does Quality Management replace in an inspection company?

The spreadsheet-and-inbox arrangement most firms grow into: a certification matrix one person maintains, a calibration list in another file, and job records in a shared drive nobody audits until a client does. The value is not the features, it is that the three stop disagreeing with each other.

Related: the NDT ERP overview, personnel certification tracking, equipment calibration tracking, QuickBooks integration and the RFP requirements checklist. Firms preparing for an audit should also read the NDT programme gap assessment.