Gulf-Coast NDT Contractor — Atlantis NDT ERP Implementation Case Study

Mid-size Gulf-Coast NDT inspection contractor — 45 technicians, refinery turnaround support across the Houston Ship Channel, Beaumont, and Lake Charles. The proximate trigger for the implementation was a near-miss during a 2025 Q4 catalytic reformer turnaround when a Level II UT technician's expired Jaeger J1 vision test was caught by a client auditor before any inspections were performed. Phase one scope: certification tracking, work-order management, inspection scheduling, and calibration management. Operator-specific report templates were configured as variants of a base SNT-TC-1A structure. Outcomes: report production 48-72h to 8-18h, cert-expiry incidents 3-5/quarter to 0, audit-pack 80 hours to under 30 seconds, repeat-business win-rate 63% to 78%.